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| Criteria | Score | Detail |
|---|---|---|
| Clarity of Language | 3 | The language is generally clear but **certain sections** may contain jargon or vague terms, making it difficult for users to fully grasp some of their rights. |
| Text Structure and Formatting | 2 | The EULA has **some formatting**, but it’s inconsistent or poorly done, making it hard for users to locate key sections without wading through large chunks of text. |
| Length and Conciseness | 3 | The EULA is **moderately concise**, but there are still some areas where it could be shorter without sacrificing clarity. Users might struggle to stay engaged but can generally follow the document. |
| User-Friendly Explanations and Examples | 2 | The EULA offers **minimal explanations**, with a few difficult terms clarified, but most of the document is left without additional help, leaving users in a potentially harmful position. |
| User-Friendly Explanations and Examples | 1 | There is **no summary version**, and users are forced to read the entire, often complex, EULA to understand any of the terms, creating a highly harmful situation for users who don’t have time or expertise to review it fully. |
| Criteria | Score | Detail |
|---|---|---|
| Scope of Data Collection | 3 | The company collects significant personal data beyond what is strictly necessary (e.g., detailed behavioral tracking, device information) with limited opt-out options. |
| Data Sharing with Third Parties | 2 | The company shares data with numerous third parties, including those involved in behavioral advertising, with minimal transparency or user control. |
| User Control over Data | 2 | Users have little to no control over their data, with no meaningful options to opt out of tracking, prevent data collection, or request deletion. |
| Retention and Security of Data | 3 | The company retains data for extended periods without clear user control. Security practices are adequate but may expose data to unnecessary risks. |
| Monetization of Data | 2 | The company heavily monetizes user data, including through third-party advertising, with minimal transparency or user control over the extent of the monetization. |
| Criteria | Score | Detail |
|---|---|---|
| Ownership of Purchased Content | 2 | Users are granted **limited ownership** but cannot transfer or resell the content. There are significant restrictions, meaning users have some rights but not full control. |
| Refunds and Cancellation Rights | 3 | The EULA provides **some refund options**, such as within a short window (e.g., 7 days), but may involve restrictions like restocking fees or conditions that make refunds less accessible. |
| Right to Play | 3 | Users have **conditional access**, such as continued play as long as servers are operational, but may still lose access if the game is discontinued or moved to another platform. Some provisions may exist for offline access. |
| Fair Use and Modding Rights | 1 | The EULA **prohibits all modding or fair use** of the game content, and any attempts to create user-generated content (UGC) are strictly forbidden. This stifles user creativity and is highly aggressive. |
| Intellectual Property and User-Generated Content | 1 | The company claims **full ownership** of all UGC, even when created by the user. This is highly aggressive, as users lose any rights over their own creations. |
| Criteria | Score | Detail |
|---|---|---|
| Notification of Changes | 4 | The company provides **direct notice of changes** through multiple channels (e.g., email, app notifications), giving users clear updates and ensuring they are aware before continuing to use the service. However, the timing of notification may vary. |
| Consent to Changes | 3 | Users are given the option to **accept or reject** the new terms, but continued use of the service after a certain period automatically implies acceptance, giving users a limited window to act. |
| Impact of Changes | 2 | Major changes are made, but the company provides **minimal highlights**, leaving users to sift through the EULA to find how their rights or obligations have changed. The impact can still be harmful, as important updates are easily missed. |
| Accessibility of Changes | 2 | Changes are **available** but written in complex legal terms, and no user-friendly summary or explanation is provided. Users may not easily grasp the implications of the updates. Previous versions are hard to find or not provided. |
| Opt-out Option | 3 | Users can opt out of certain changes but may still lose some functionality or access to specific features of the service. No refunds or compensation are offered, making opting out less attractive. |
| Criteria | Score | Detail |
|---|---|---|
| Are liability limitations reasonable or overly restrictive? | 2 | The company disclaims most responsibility, including for product defects and issues caused by negligence. Users are **left vulnerable**, as there is minimal protection against company actions or failures. |
| Is there a cap on the company’s liability, and is it reasonable? | 2 | The liability cap is **very low**, offering **minimal compensation** for damages or losses, even in significant cases. The user is left with little recourse in the event of serious problems. |
| Does the EULA require arbitration or provide court access? | 3 | Arbitration is mandatory but includes **clear rules and protections** for users. However, court access remains restricted, limiting broader legal recourse. |
| Is there a clear process for dispute resolution? | 4 | The dispute resolution process is described in **detail**, with clear steps for users to follow. While some legal terminology may remain, the process is **generally transparent** and understandable. |
| Is class-action participation allowed? | 2 | Class actions are **waived**, and users must resolve disputes individually, but there are **some alternatives**, such as small claims court. Users still face **significant obstacles** to collective action. |
