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| Criteria | Score | Detail |
|---|---|---|
| Clarity of Language | 4 | The EULA uses **mostly plain language**, with a few legal terms that are either explained or easily understood. Users can mostly understand the document without legal expertise. |
| Text Structure and Formatting | 3 | The EULA is formatted adequately with **some headings and bullet points**, but important information is still buried or not highlighted, making it moderately difficult to follow. |
| Length and Conciseness | 4 | The EULA is concise, with **minimal unnecessary information**. Most sections focus on essential terms, making it easier for users to read through and understand without losing interest. |
| User-Friendly Explanations and Examples | 3 | Some key terms are explained, and **limited examples** are provided, but the majority of the EULA assumes users understand the legal concepts being used. |
| User-Friendly Explanations and Examples | 2 | A summary is provided, but it is **overly simplistic** and **does not capture the key terms**. Users still need to read the full document to understand important details. |
| Criteria | Score | Detail |
|---|---|---|
| Scope of Data Collection | 3 | The company collects significant personal data beyond what is strictly necessary (e.g., detailed behavioral tracking, device information) with limited opt-out options. |
| Data Sharing with Third Parties | 2 | The company shares data with numerous third parties, including those involved in behavioral advertising, with minimal transparency or user control. |
| User Control over Data | 3 | Users have minimal control, with only basic privacy settings that dont allow for full data management, such as opting out of tracking or deleting accounts. |
| Retention and Security of Data | 3 | The company retains data for extended periods without clear user control. Security practices are adequate but may expose data to unnecessary risks. |
| Monetization of Data | 2 | The company heavily monetizes user data, including through third-party advertising, with minimal transparency or user control over the extent of the monetization. |
| Criteria | Score | Detail |
|---|---|---|
| Ownership of Purchased Content | 2 | Users are granted **limited ownership** but cannot transfer or resell the content. There are significant restrictions, meaning users have some rights but not full control. |
| Refunds and Cancellation Rights | 3 | The EULA provides **some refund options**, such as within a short window (e.g., 7 days), but may involve restrictions like restocking fees or conditions that make refunds less accessible. |
| Right to Play | 3 | Users have **conditional access**, such as continued play as long as servers are operational, but may still lose access if the game is discontinued or moved to another platform. Some provisions may exist for offline access. |
| Fair Use and Modding Rights | 2 | Modding is **allowed in limited circumstances**, such as only for non-commercial or single-player use. However, users have little freedom, and restrictions make it hard for community creation to thrive. |
| Intellectual Property and User-Generated Content | 2 | Users retain **some rights** over their UGC, but the company claims a **broad license** to use or modify it, often without compensation or acknowledgment. This limits user control over their creations. |
| Criteria | Score | Detail |
|---|---|---|
| Notification of Changes | 3 | Users are **notified of changes** through passive methods (e.g., in-app notifications or banners) but not necessarily in a clear or timely manner. Users may notice changes only after they have already been implemented. |
| Consent to Changes | 2 | Users are notified of changes, but their **continued use** of the service is treated as automatic consent, without any formal agreement. This leaves users with little choice and can lead to inadvertent acceptance of harmful terms. |
| Impact of Changes | 3 | Significant changes are **highlighted**, but users do not have the option to revert to previous terms or opt out without discontinuing service. This forces users into accepting changes even when impactful. |
| Accessibility of Changes | 3 | The updated EULA is presented with **some explanation**, but it may still include legal jargon that is difficult to understand. Prior versions may be available, but the comparison between old and new terms is not user-friendly. |
| Opt-out Option | 2 | Users can **stop using the service** if they disagree with the changes, but they are forced to lose access to their accounts, data, and purchases. No ability to retain older terms or receive refunds. |
| Criteria | Score | Detail |
|---|---|---|
| Are liability limitations reasonable or overly restrictive? | 3 | The company provides **some limited protection** but still disclaims most liability for major issues, leaving the user to bear most risks. The terms may offer limited legal recourse, but users still have minimal rights. |
| Is there a cap on the company’s liability, and is it reasonable? | 3 | The liability cap is **somewhat low** (e.g., the cost of the service/product), offering **limited compensation**. It may be reasonable for small issues but insufficient for larger problems. |
| Does the EULA require arbitration or provide court access? | 3 | Arbitration is mandatory but includes **clear rules and protections** for users. However, court access remains restricted, limiting broader legal recourse. |
| Is there a clear process for dispute resolution? | 3 | The dispute resolution process is **outlined**, but the details are complex or difficult for a typical user to follow. Some steps are clear, but overall the process remains **hard to navigate** without legal assistance. |
| Is class-action participation allowed? | 1 | **Class actions are strictly prohibited**, and users are forced to pursue disputes on an individual basis, severely limiting their ability to take collective legal action. This is **highly restrictive** and harmful to user rights. |
