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| Criteria | Score | Detail |
|---|---|---|
| Clarity of Language | 3 | The language is generally clear but **certain sections** may contain jargon or vague terms, making it difficult for users to fully grasp some of their rights. |
| Text Structure and Formatting | 4 | The EULA is **well-organized** with clear headings and subheadings. Important sections are broken down, making the document easy to navigate, though **some minor points** might still be unclear. |
| Length and Conciseness | 2 | The EULA is relatively long, with **some unnecessary information** that feels like filler. It’s difficult for users to distinguish the critical parts from the less relevant sections. |
| User-Friendly Explanations and Examples | 2 | The EULA offers **minimal explanations**, with a few difficult terms clarified, but most of the document is left without additional help, leaving users in a potentially harmful position. |
| User-Friendly Explanations and Examples | 1 | There is **no summary version**, and users are forced to read the entire, often complex, EULA to understand any of the terms, creating a highly harmful situation for users who don’t have time or expertise to review it fully. |
| Criteria | Score | Detail |
|---|---|---|
| Scope of Data Collection | 3 | The company collects significant personal data beyond what is strictly necessary (e.g., detailed behavioral tracking, device information) with limited opt-out options. |
| Data Sharing with Third Parties | 3 | The company shares data with a variety of third parties (e.g., advertisers, marketing partners) without clear or detailed disclosure on how it’s used. |
| User Control over Data | 2 | Users have little to no control over their data, with no meaningful options to opt out of tracking, prevent data collection, or request deletion. |
| Retention and Security of Data | 2 | The company retains data indefinitely without offering users control over deletion, and security measures are weak or not fully disclosed. |
| Monetization of Data | 3 | The company uses user data for advertising purposes within the service and may monetize data through partnerships but offers some transparency or user controls. |
| Criteria | Score | Detail |
|---|---|---|
| Ownership of Purchased Content | 2 | Users are granted **limited ownership** but cannot transfer or resell the content. There are significant restrictions, meaning users have some rights but not full control. |
| Refunds and Cancellation Rights | 1 | The EULA offers **no refund policy** or allows extremely restrictive terms (e.g., refunds only in rare circumstances). Users have no recourse if they are unsatisfied, making this highly aggressive. |
| Right to Play | 2 | The right to play is tied to server availability or online status, and while access can be **limited or revoked**, some protections may exist for short periods of downtime. However, long-term guarantees are lacking. |
| Fair Use and Modding Rights | 2 | Modding is **allowed in limited circumstances**, such as only for non-commercial or single-player use. However, users have little freedom, and restrictions make it hard for community creation to thrive. |
| Intellectual Property and User-Generated Content | 2 | Users retain **some rights** over their UGC, but the company claims a **broad license** to use or modify it, often without compensation or acknowledgment. This limits user control over their creations. |
| Criteria | Score | Detail |
|---|---|---|
| Notification of Changes | 2 | Changes are **posted on the website or app** but without direct communication to users. This means users may still miss important changes unless they frequently monitor the EULA, which is inconvenient and can be harmful. |
| Consent to Changes | 2 | Users are notified of changes, but their **continued use** of the service is treated as automatic consent, without any formal agreement. This leaves users with little choice and can lead to inadvertent acceptance of harmful terms. |
| Impact of Changes | 1 | The company can make **significant changes** that drastically affect user rights (e.g., increased data collection, reduced access) without clearly highlighting these updates. This is highly harmful as it leaves users unaware of major impacts. |
| Accessibility of Changes | 3 | The updated EULA is presented with **some explanation**, but it may still include legal jargon that is difficult to understand. Prior versions may be available, but the comparison between old and new terms is not user-friendly. |
| Opt-out Option | 2 | Users can **stop using the service** if they disagree with the changes, but they are forced to lose access to their accounts, data, and purchases. No ability to retain older terms or receive refunds. |
| Criteria | Score | Detail |
|---|---|---|
| Are liability limitations reasonable or overly restrictive? | 2 | The company disclaims most responsibility, including for product defects and issues caused by negligence. Users are **left vulnerable**, as there is minimal protection against company actions or failures. |
| Is there a cap on the company’s liability, and is it reasonable? | 2 | The liability cap is **very low**, offering **minimal compensation** for damages or losses, even in significant cases. The user is left with little recourse in the event of serious problems. |
| Does the EULA require arbitration or provide court access? | 1 | **Mandatory arbitration** is required for all disputes, and users have **no option** to take legal action in court. The terms severely limit the user’s ability to resolve disputes fairly. |
| Is there a clear process for dispute resolution? | 3 | The dispute resolution process is **outlined**, but the details are complex or difficult for a typical user to follow. Some steps are clear, but overall the process remains **hard to navigate** without legal assistance. |
| Is class-action participation allowed? | 1 | **Class actions are strictly prohibited**, and users are forced to pursue disputes on an individual basis, severely limiting their ability to take collective legal action. This is **highly restrictive** and harmful to user rights. |
