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| Criteria | Score | Detail |
|---|---|---|
| Clarity of Language | 3 | The language is generally clear but **certain sections** may contain jargon or vague terms, making it difficult for users to fully grasp some of their rights. |
| Text Structure and Formatting | 4 | The EULA is **well-organized** with clear headings and subheadings. Important sections are broken down, making the document easy to navigate, though **some minor points** might still be unclear. |
| Length and Conciseness | 3 | The EULA is **moderately concise**, but there are still some areas where it could be shorter without sacrificing clarity. Users might struggle to stay engaged but can generally follow the document. |
| User-Friendly Explanations and Examples | 2 | The EULA offers **minimal explanations**, with a few difficult terms clarified, but most of the document is left without additional help, leaving users in a potentially harmful position. |
| User-Friendly Explanations and Examples | 2 | A summary is provided, but it is **overly simplistic** and **does not capture the key terms**. Users still need to read the full document to understand important details. |
| Criteria | Score | Detail |
|---|---|---|
| Scope of Data Collection | 3 | The company collects significant personal data beyond what is strictly necessary (e.g., detailed behavioral tracking, device information) with limited opt-out options. |
| Data Sharing with Third Parties | 2 | The company shares data with numerous third parties, including those involved in behavioral advertising, with minimal transparency or user control. |
| User Control over Data | 3 | Users have minimal control, with only basic privacy settings that dont allow for full data management, such as opting out of tracking or deleting accounts. |
| Retention and Security of Data | 2 | The company retains data indefinitely without offering users control over deletion, and security measures are weak or not fully disclosed. |
| Monetization of Data | 2 | The company heavily monetizes user data, including through third-party advertising, with minimal transparency or user control over the extent of the monetization. |
| Criteria | Score | Detail |
|---|---|---|
| Ownership of Purchased Content | 2 | Users are granted **limited ownership** but cannot transfer or resell the content. There are significant restrictions, meaning users have some rights but not full control. |
| Refunds and Cancellation Rights | 3 | The EULA provides **some refund options**, such as within a short window (e.g., 7 days), but may involve restrictions like restocking fees or conditions that make refunds less accessible. |
| Right to Play | 4 | The EULA **guarantees access** to the game or purchased content for a reasonable time, even in the case of server issues. Users can play offline, but there may be some limitations based on service changes. |
| Fair Use and Modding Rights | 2 | Modding is **allowed in limited circumstances**, such as only for non-commercial or single-player use. However, users have little freedom, and restrictions make it hard for community creation to thrive. |
| Intellectual Property and User-Generated Content | 1 | The company claims **full ownership** of all UGC, even when created by the user. This is highly aggressive, as users lose any rights over their own creations. |
| Criteria | Score | Detail |
|---|---|---|
| Notification of Changes | 3 | Users are **notified of changes** through passive methods (e.g., in-app notifications or banners) but not necessarily in a clear or timely manner. Users may notice changes only after they have already been implemented. |
| Consent to Changes | 2 | Users are notified of changes, but their **continued use** of the service is treated as automatic consent, without any formal agreement. This leaves users with little choice and can lead to inadvertent acceptance of harmful terms. |
| Impact of Changes | 2 | Major changes are made, but the company provides **minimal highlights**, leaving users to sift through the EULA to find how their rights or obligations have changed. The impact can still be harmful, as important updates are easily missed. |
| Accessibility of Changes | 3 | The updated EULA is presented with **some explanation**, but it may still include legal jargon that is difficult to understand. Prior versions may be available, but the comparison between old and new terms is not user-friendly. |
| Opt-out Option | 1 | Users have **no option** to opt out of the changes, and must either accept the new terms or stop using the service entirely, losing access to their account and data without any recourse. This is highly harmful to user rights. |
| Criteria | Score | Detail |
|---|---|---|
| Are liability limitations reasonable or overly restrictive? | 3 | The company provides **some limited protection** but still disclaims most liability for major issues, leaving the user to bear most risks. The terms may offer limited legal recourse, but users still have minimal rights. |
| Is there a cap on the company’s liability, and is it reasonable? | 2 | The liability cap is **very low**, offering **minimal compensation** for damages or losses, even in significant cases. The user is left with little recourse in the event of serious problems. |
| Does the EULA require arbitration or provide court access? | 3 | Arbitration is mandatory but includes **clear rules and protections** for users. However, court access remains restricted, limiting broader legal recourse. |
| Is there a clear process for dispute resolution? | 2 | The dispute resolution process is **vague**, and users are given minimal information on how to proceed. The lack of clarity makes it challenging for users to understand their rights or how to act. |
| Is class-action participation allowed? | 1 | **Class actions are strictly prohibited**, and users are forced to pursue disputes on an individual basis, severely limiting their ability to take collective legal action. This is **highly restrictive** and harmful to user rights. |
