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| Criteria | Score | Detail |
|---|---|---|
| Clarity of Language | 2 | The EULA contains **a lot of legal terms**, and while some sections are understandable, important details are still hidden behind unclear language, potentially **harming the user**. |
| Text Structure and Formatting | 3 | The EULA is formatted adequately with **some headings and bullet points**, but important information is still buried or not highlighted, making it moderately difficult to follow. |
| Length and Conciseness | 4 | The EULA is concise, with **minimal unnecessary information**. Most sections focus on essential terms, making it easier for users to read through and understand without losing interest. |
| User-Friendly Explanations and Examples | 2 | The EULA offers **minimal explanations**, with a few difficult terms clarified, but most of the document is left without additional help, leaving users in a potentially harmful position. |
| User-Friendly Explanations and Examples | 1 | There is **no summary version**, and users are forced to read the entire, often complex, EULA to understand any of the terms, creating a highly harmful situation for users who don’t have time or expertise to review it fully. |
| Criteria | Score | Detail |
|---|---|---|
| Scope of Data Collection | 4 | The company collects some additional data (e.g., usage metrics, location) but offers clear opt-out mechanisms for non-essential data collection. |
| Data Sharing with Third Parties | 3 | The company shares data with a variety of third parties (e.g., advertisers, marketing partners) without clear or detailed disclosure on how it’s used. |
| User Control over Data | 2 | Users have little to no control over their data, with no meaningful options to opt out of tracking, prevent data collection, or request deletion. |
| Retention and Security of Data | 3 | The company retains data for extended periods without clear user control. Security practices are adequate but may expose data to unnecessary risks. |
| Monetization of Data | 1 | The company sells or exploits user data with no restrictions, and users have no way to prevent or control this, exposing them to extensive privacy risks. |
| Criteria | Score | Detail |
|---|---|---|
| Ownership of Purchased Content | 2 | Users are granted **limited ownership** but cannot transfer or resell the content. There are significant restrictions, meaning users have some rights but not full control. |
| Refunds and Cancellation Rights | 2 | Refunds are available, but only in **limited cases** such as product defects or technical issues. It’s difficult for users to get their money back under normal conditions. |
| Right to Play | 4 | The EULA **guarantees access** to the game or purchased content for a reasonable time, even in the case of server issues. Users can play offline, but there may be some limitations based on service changes. |
| Fair Use and Modding Rights | 3 | The EULA permits **some user-generated content** or modding, but with significant restrictions (e.g., only for single-player or specific non-competitive environments). |
| Intellectual Property and User-Generated Content | 1 | The company claims **full ownership** of all UGC, even when created by the user. This is highly aggressive, as users lose any rights over their own creations. |
| Criteria | Score | Detail |
|---|---|---|
| Notification of Changes | 3 | Users are **notified of changes** through passive methods (e.g., in-app notifications or banners) but not necessarily in a clear or timely manner. Users may notice changes only after they have already been implemented. |
| Consent to Changes | 2 | Users are notified of changes, but their **continued use** of the service is treated as automatic consent, without any formal agreement. This leaves users with little choice and can lead to inadvertent acceptance of harmful terms. |
| Impact of Changes | 1 | The company can make **significant changes** that drastically affect user rights (e.g., increased data collection, reduced access) without clearly highlighting these updates. This is highly harmful as it leaves users unaware of major impacts. |
| Accessibility of Changes | 4 | Changes are presented in **clear language**, with a summary of the most important updates. The previous version of the EULA is accessible for comparison, but some complex terms may remain. |
| Opt-out Option | 2 | Users can **stop using the service** if they disagree with the changes, but they are forced to lose access to their accounts, data, and purchases. No ability to retain older terms or receive refunds. |
| Criteria | Score | Detail |
|---|---|---|
| Are liability limitations reasonable or overly restrictive? | 2 | The company disclaims most responsibility, including for product defects and issues caused by negligence. Users are **left vulnerable**, as there is minimal protection against company actions or failures. |
| Is there a cap on the company’s liability, and is it reasonable? | 2 | The liability cap is **very low**, offering **minimal compensation** for damages or losses, even in significant cases. The user is left with little recourse in the event of serious problems. |
| Does the EULA require arbitration or provide court access? | 3 | Arbitration is mandatory but includes **clear rules and protections** for users. However, court access remains restricted, limiting broader legal recourse. |
| Is there a clear process for dispute resolution? | 1 | There is **no clear process** for dispute resolution, and users are left without guidance on how to address grievances. This makes it **extremely difficult** for users to resolve issues. |
| Is class-action participation allowed? | 1 | **Class actions are strictly prohibited**, and users are forced to pursue disputes on an individual basis, severely limiting their ability to take collective legal action. This is **highly restrictive** and harmful to user rights. |
