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| Criteria | Score | Detail |
|---|---|---|
| Clarity of Language | 2 | The EULA contains **a lot of legal terms**, and while some sections are understandable, important details are still hidden behind unclear language, potentially **harming the user**. |
| Text Structure and Formatting | 3 | The EULA is formatted adequately with **some headings and bullet points**, but important information is still buried or not highlighted, making it moderately difficult to follow. |
| Length and Conciseness | 4 | The EULA is concise, with **minimal unnecessary information**. Most sections focus on essential terms, making it easier for users to read through and understand without losing interest. |
| User-Friendly Explanations and Examples | 3 | Some key terms are explained, and **limited examples** are provided, but the majority of the EULA assumes users understand the legal concepts being used. |
| User-Friendly Explanations and Examples | 1 | There is **no summary version**, and users are forced to read the entire, often complex, EULA to understand any of the terms, creating a highly harmful situation for users who don’t have time or expertise to review it fully. |
| Criteria | Score | Detail |
|---|---|---|
| Scope of Data Collection | 3 | The company collects significant personal data beyond what is strictly necessary (e.g., detailed behavioral tracking, device information) with limited opt-out options. |
| Data Sharing with Third Parties | 2 | The company shares data with numerous third parties, including those involved in behavioral advertising, with minimal transparency or user control. |
| User Control over Data | 2 | Users have little to no control over their data, with no meaningful options to opt out of tracking, prevent data collection, or request deletion. |
| Retention and Security of Data | 3 | The company retains data for extended periods without clear user control. Security practices are adequate but may expose data to unnecessary risks. |
| Monetization of Data | 2 | The company heavily monetizes user data, including through third-party advertising, with minimal transparency or user control over the extent of the monetization. |
| Criteria | Score | Detail |
|---|---|---|
| Ownership of Purchased Content | 2 | Users are granted **limited ownership** but cannot transfer or resell the content. There are significant restrictions, meaning users have some rights but not full control. |
| Refunds and Cancellation Rights | 2 | Refunds are available, but only in **limited cases** such as product defects or technical issues. It’s difficult for users to get their money back under normal conditions. |
| Right to Play | 3 | Users have **conditional access**, such as continued play as long as servers are operational, but may still lose access if the game is discontinued or moved to another platform. Some provisions may exist for offline access. |
| Fair Use and Modding Rights | 2 | Modding is **allowed in limited circumstances**, such as only for non-commercial or single-player use. However, users have little freedom, and restrictions make it hard for community creation to thrive. |
| Intellectual Property and User-Generated Content | 2 | Users retain **some rights** over their UGC, but the company claims a **broad license** to use or modify it, often without compensation or acknowledgment. This limits user control over their creations. |
| Criteria | Score | Detail |
|---|---|---|
| Notification of Changes | 3 | Users are **notified of changes** through passive methods (e.g., in-app notifications or banners) but not necessarily in a clear or timely manner. Users may notice changes only after they have already been implemented. |
| Consent to Changes | 3 | Users are given the option to **accept or reject** the new terms, but continued use of the service after a certain period automatically implies acceptance, giving users a limited window to act. |
| Impact of Changes | 3 | Significant changes are **highlighted**, but users do not have the option to revert to previous terms or opt out without discontinuing service. This forces users into accepting changes even when impactful. |
| Accessibility of Changes | 3 | The updated EULA is presented with **some explanation**, but it may still include legal jargon that is difficult to understand. Prior versions may be available, but the comparison between old and new terms is not user-friendly. |
| Opt-out Option | 2 | Users can **stop using the service** if they disagree with the changes, but they are forced to lose access to their accounts, data, and purchases. No ability to retain older terms or receive refunds. |
| Criteria | Score | Detail |
|---|---|---|
| Are liability limitations reasonable or overly restrictive? | 3 | The company provides **some limited protection** but still disclaims most liability for major issues, leaving the user to bear most risks. The terms may offer limited legal recourse, but users still have minimal rights. |
| Is there a cap on the company’s liability, and is it reasonable? | 2 | The liability cap is **very low**, offering **minimal compensation** for damages or losses, even in significant cases. The user is left with little recourse in the event of serious problems. |
| Does the EULA require arbitration or provide court access? | 3 | Arbitration is mandatory but includes **clear rules and protections** for users. However, court access remains restricted, limiting broader legal recourse. |
| Is there a clear process for dispute resolution? | 4 | The dispute resolution process is described in **detail**, with clear steps for users to follow. While some legal terminology may remain, the process is **generally transparent** and understandable. |
| Is class-action participation allowed? | 2 | Class actions are **waived**, and users must resolve disputes individually, but there are **some alternatives**, such as small claims court. Users still face **significant obstacles** to collective action. |
