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| Criteria | Score | Detail |
|---|---|---|
| Clarity of Language | 2 | The EULA contains **a lot of legal terms**, and while some sections are understandable, important details are still hidden behind unclear language, potentially **harming the user**. |
| Text Structure and Formatting | 2 | The EULA has **some formatting**, but it’s inconsistent or poorly done, making it hard for users to locate key sections without wading through large chunks of text. |
| Length and Conciseness | 3 | The EULA is **moderately concise**, but there are still some areas where it could be shorter without sacrificing clarity. Users might struggle to stay engaged but can generally follow the document. |
| User-Friendly Explanations and Examples | 3 | Some key terms are explained, and **limited examples** are provided, but the majority of the EULA assumes users understand the legal concepts being used. |
| User-Friendly Explanations and Examples | 1 | There is **no summary version**, and users are forced to read the entire, often complex, EULA to understand any of the terms, creating a highly harmful situation for users who don’t have time or expertise to review it fully. |
| Criteria | Score | Detail |
|---|---|---|
| Scope of Data Collection | 4 | The company collects some additional data (e.g., usage metrics, location) but offers clear opt-out mechanisms for non-essential data collection. |
| Data Sharing with Third Parties | 2 | The company shares data with numerous third parties, including those involved in behavioral advertising, with minimal transparency or user control. |
| User Control over Data | 2 | Users have little to no control over their data, with no meaningful options to opt out of tracking, prevent data collection, or request deletion. |
| Retention and Security of Data | 2 | The company retains data indefinitely without offering users control over deletion, and security measures are weak or not fully disclosed. |
| Monetization of Data | 3 | The company uses user data for advertising purposes within the service and may monetize data through partnerships but offers some transparency or user controls. |
| Criteria | Score | Detail |
|---|---|---|
| Ownership of Purchased Content | 2 | Users are granted **limited ownership** but cannot transfer or resell the content. There are significant restrictions, meaning users have some rights but not full control. |
| Refunds and Cancellation Rights | 3 | The EULA provides **some refund options**, such as within a short window (e.g., 7 days), but may involve restrictions like restocking fees or conditions that make refunds less accessible. |
| Right to Play | 3 | Users have **conditional access**, such as continued play as long as servers are operational, but may still lose access if the game is discontinued or moved to another platform. Some provisions may exist for offline access. |
| Fair Use and Modding Rights | 2 | Modding is **allowed in limited circumstances**, such as only for non-commercial or single-player use. However, users have little freedom, and restrictions make it hard for community creation to thrive. |
| Intellectual Property and User-Generated Content | 1 | The company claims **full ownership** of all UGC, even when created by the user. This is highly aggressive, as users lose any rights over their own creations. |
| Criteria | Score | Detail |
|---|---|---|
| Notification of Changes | 4 | The company provides **direct notice of changes** through multiple channels (e.g., email, app notifications), giving users clear updates and ensuring they are aware before continuing to use the service. However, the timing of notification may vary. |
| Consent to Changes | 3 | Users are given the option to **accept or reject** the new terms, but continued use of the service after a certain period automatically implies acceptance, giving users a limited window to act. |
| Impact of Changes | 3 | Significant changes are **highlighted**, but users do not have the option to revert to previous terms or opt out without discontinuing service. This forces users into accepting changes even when impactful. |
| Accessibility of Changes | 2 | Changes are **available** but written in complex legal terms, and no user-friendly summary or explanation is provided. Users may not easily grasp the implications of the updates. Previous versions are hard to find or not provided. |
| Opt-out Option | 3 | Users can opt out of certain changes but may still lose some functionality or access to specific features of the service. No refunds or compensation are offered, making opting out less attractive. |
| Criteria | Score | Detail |
|---|---|---|
| Are liability limitations reasonable or overly restrictive? | 2 | The company disclaims most responsibility, including for product defects and issues caused by negligence. Users are **left vulnerable**, as there is minimal protection against company actions or failures. |
| Is there a cap on the company’s liability, and is it reasonable? | 2 | The liability cap is **very low**, offering **minimal compensation** for damages or losses, even in significant cases. The user is left with little recourse in the event of serious problems. |
| Does the EULA require arbitration or provide court access? | 3 | Arbitration is mandatory but includes **clear rules and protections** for users. However, court access remains restricted, limiting broader legal recourse. |
| Is there a clear process for dispute resolution? | 4 | The dispute resolution process is described in **detail**, with clear steps for users to follow. While some legal terminology may remain, the process is **generally transparent** and understandable. |
| Is class-action participation allowed? | 2 | Class actions are **waived**, and users must resolve disputes individually, but there are **some alternatives**, such as small claims court. Users still face **significant obstacles** to collective action. |
