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| Criteria | Score | Detail |
|---|---|---|
| Clarity of Language | 3 | The language is generally clear but **certain sections** may contain jargon or vague terms, making it difficult for users to fully grasp some of their rights. |
| Text Structure and Formatting | 3 | The EULA is formatted adequately with **some headings and bullet points**, but important information is still buried or not highlighted, making it moderately difficult to follow. |
| Length and Conciseness | 2 | The EULA is relatively long, with **some unnecessary information** that feels like filler. It’s difficult for users to distinguish the critical parts from the less relevant sections. |
| User-Friendly Explanations and Examples | 2 | The EULA offers **minimal explanations**, with a few difficult terms clarified, but most of the document is left without additional help, leaving users in a potentially harmful position. |
| User-Friendly Explanations and Examples | 1 | There is **no summary version**, and users are forced to read the entire, often complex, EULA to understand any of the terms, creating a highly harmful situation for users who don’t have time or expertise to review it fully. |
| Criteria | Score | Detail |
|---|---|---|
| Scope of Data Collection | 4 | The company collects some additional data (e.g., usage metrics, location) but offers clear opt-out mechanisms for non-essential data collection. |
| Data Sharing with Third Parties | 3 | The company shares data with a variety of third parties (e.g., advertisers, marketing partners) without clear or detailed disclosure on how it’s used. |
| User Control over Data | 3 | Users have minimal control, with only basic privacy settings that dont allow for full data management, such as opting out of tracking or deleting accounts. |
| Retention and Security of Data | 3 | The company retains data for extended periods without clear user control. Security practices are adequate but may expose data to unnecessary risks. |
| Monetization of Data | 1 | The company sells or exploits user data with no restrictions, and users have no way to prevent or control this, exposing them to extensive privacy risks. |
| Criteria | Score | Detail |
|---|---|---|
| Ownership of Purchased Content | 2 | Users are granted **limited ownership** but cannot transfer or resell the content. There are significant restrictions, meaning users have some rights but not full control. |
| Refunds and Cancellation Rights | 3 | The EULA provides **some refund options**, such as within a short window (e.g., 7 days), but may involve restrictions like restocking fees or conditions that make refunds less accessible. |
| Right to Play | 2 | The right to play is tied to server availability or online status, and while access can be **limited or revoked**, some protections may exist for short periods of downtime. However, long-term guarantees are lacking. |
| Fair Use and Modding Rights | 2 | Modding is **allowed in limited circumstances**, such as only for non-commercial or single-player use. However, users have little freedom, and restrictions make it hard for community creation to thrive. |
| Intellectual Property and User-Generated Content | 2 | Users retain **some rights** over their UGC, but the company claims a **broad license** to use or modify it, often without compensation or acknowledgment. This limits user control over their creations. |
| Criteria | Score | Detail |
|---|---|---|
| Notification of Changes | 3 | Users are **notified of changes** through passive methods (e.g., in-app notifications or banners) but not necessarily in a clear or timely manner. Users may notice changes only after they have already been implemented. |
| Consent to Changes | 2 | Users are notified of changes, but their **continued use** of the service is treated as automatic consent, without any formal agreement. This leaves users with little choice and can lead to inadvertent acceptance of harmful terms. |
| Impact of Changes | 3 | Significant changes are **highlighted**, but users do not have the option to revert to previous terms or opt out without discontinuing service. This forces users into accepting changes even when impactful. |
| Accessibility of Changes | 2 | Changes are **available** but written in complex legal terms, and no user-friendly summary or explanation is provided. Users may not easily grasp the implications of the updates. Previous versions are hard to find or not provided. |
| Opt-out Option | 1 | Users have **no option** to opt out of the changes, and must either accept the new terms or stop using the service entirely, losing access to their account and data without any recourse. This is highly harmful to user rights. |
| Criteria | Score | Detail |
|---|---|---|
| Are liability limitations reasonable or overly restrictive? | 2 | The company disclaims most responsibility, including for product defects and issues caused by negligence. Users are **left vulnerable**, as there is minimal protection against company actions or failures. |
| Is there a cap on the company’s liability, and is it reasonable? | 2 | The liability cap is **very low**, offering **minimal compensation** for damages or losses, even in significant cases. The user is left with little recourse in the event of serious problems. |
| Does the EULA require arbitration or provide court access? | 3 | Arbitration is mandatory but includes **clear rules and protections** for users. However, court access remains restricted, limiting broader legal recourse. |
| Is there a clear process for dispute resolution? | 3 | The dispute resolution process is **outlined**, but the details are complex or difficult for a typical user to follow. Some steps are clear, but overall the process remains **hard to navigate** without legal assistance. |
| Is class-action participation allowed? | 1 | **Class actions are strictly prohibited**, and users are forced to pursue disputes on an individual basis, severely limiting their ability to take collective legal action. This is **highly restrictive** and harmful to user rights. |
