Criteria | Score | Detail |
---|---|---|
Clarity of Language | 3 | The language is generally clear but **certain sections** may contain jargon or vague terms, making it difficult for users to fully grasp some of their rights. |
Text Structure and Formatting | 3 | The EULA is formatted adequately with **some headings and bullet points**, but important information is still buried or not highlighted, making it moderately difficult to follow. |
Length and Conciseness | 4 | The EULA is concise, with **minimal unnecessary information**. Most sections focus on essential terms, making it easier for users to read through and understand without losing interest. |
User-Friendly Explanations and Examples | 3 | Some key terms are explained, and **limited examples** are provided, but the majority of the EULA assumes users understand the legal concepts being used. |
User-Friendly Explanations and Examples | 2 | A summary is provided, but it is **overly simplistic** and **does not capture the key terms**. Users still need to read the full document to understand important details. |
Criteria | Score | Detail |
---|---|---|
Scope of Data Collection | 4 | The company collects some additional data (e.g., usage metrics, location) but offers clear opt-out mechanisms for non-essential data collection. |
Data Sharing with Third Parties | 3 | The company shares data with a variety of third parties (e.g., advertisers, marketing partners) without clear or detailed disclosure on how it’s used. |
User Control over Data | 2 | Users have little to no control over their data, with no meaningful options to opt out of tracking, prevent data collection, or request deletion. |
Retention and Security of Data | 3 | The company retains data for extended periods without clear user control. Security practices are adequate but may expose data to unnecessary risks. |
Monetization of Data | 2 | The company heavily monetizes user data, including through third-party advertising, with minimal transparency or user control over the extent of the monetization. |
Criteria | Score | Detail |
---|---|---|
Ownership of Purchased Content | 2 | Users are granted **limited ownership** but cannot transfer or resell the content. There are significant restrictions, meaning users have some rights but not full control. |
Refunds and Cancellation Rights | 3 | The EULA provides **some refund options**, such as within a short window (e.g., 7 days), but may involve restrictions like restocking fees or conditions that make refunds less accessible. |
Right to Play | 2 | The right to play is tied to server availability or online status, and while access can be **limited or revoked**, some protections may exist for short periods of downtime. However, long-term guarantees are lacking. |
Fair Use and Modding Rights | 2 | Modding is **allowed in limited circumstances**, such as only for non-commercial or single-player use. However, users have little freedom, and restrictions make it hard for community creation to thrive. |
Intellectual Property and User-Generated Content | 2 | Users retain **some rights** over their UGC, but the company claims a **broad license** to use or modify it, often without compensation or acknowledgment. This limits user control over their creations. |
Criteria | Score | Detail |
---|---|---|
Notification of Changes | 4 | The company provides **direct notice of changes** through multiple channels (e.g., email, app notifications), giving users clear updates and ensuring they are aware before continuing to use the service. However, the timing of notification may vary. |
Consent to Changes | 3 | Users are given the option to **accept or reject** the new terms, but continued use of the service after a certain period automatically implies acceptance, giving users a limited window to act. |
Impact of Changes | 3 | Significant changes are **highlighted**, but users do not have the option to revert to previous terms or opt out without discontinuing service. This forces users into accepting changes even when impactful. |
Accessibility of Changes | 3 | The updated EULA is presented with **some explanation**, but it may still include legal jargon that is difficult to understand. Prior versions may be available, but the comparison between old and new terms is not user-friendly. |
Opt-out Option | 2 | Users can **stop using the service** if they disagree with the changes, but they are forced to lose access to their accounts, data, and purchases. No ability to retain older terms or receive refunds. |
Criteria | Score | Detail |
---|---|---|
Are liability limitations reasonable or overly restrictive? | 3 | The company provides **some limited protection** but still disclaims most liability for major issues, leaving the user to bear most risks. The terms may offer limited legal recourse, but users still have minimal rights. |
Is there a cap on the company’s liability, and is it reasonable? | 2 | The liability cap is **very low**, offering **minimal compensation** for damages or losses, even in significant cases. The user is left with little recourse in the event of serious problems. |
Does the EULA require arbitration or provide court access? | 2 | Arbitration is required, and **court access is blocked**, but some transparency is provided regarding the process. Users still face **significant hurdles** in resolving disputes. |
Is there a clear process for dispute resolution? | 4 | The dispute resolution process is described in **detail**, with clear steps for users to follow. While some legal terminology may remain, the process is **generally transparent** and understandable. |
Is class-action participation allowed? | 2 | Class actions are **waived**, and users must resolve disputes individually, but there are **some alternatives**, such as small claims court. Users still face **significant obstacles** to collective action. |